Indoor Golf Delivery and Operations Manager

  • Sales / Business Dev.
  • Tokyo, Japan

Indoor Golf Delivery and Operations Manager

Job description

Do you have a passion for technical project installations involving both hardware and IT-infrastructure? And do you thrive when managing customer projects and working with international teams?  

 

Working out of our Tokyo office, we are looking for people with a passion for operations, a basic understanding of construction and experience working in an international environment. People who can keep an eye on all the details also when the schedule is tight. The desired candidate enjoys working on  demanding timelines with flexible hours as required to meet the project schedule and takes pride in delivering best-in-class golf simulators to commercial and private customers. The position calls for a high level of flexibility and willingness to perform various job duties and roles as needed.

 

Responsibilities include but are not limited to

  • Manage customer projects and support the sales process. Take-over after project signature, plan and manage the golf simulator installation, ensure highest customer satisfaction.
  • Travel on-site to perform the physical installation together with a junior installer.
  • Build a flexible network of golf simulator installation resources.  
  • Schedule, execute, and report all indoor golf installations in Japan.
  • Ensure adherence to contract specifications and established policies and procedures from TrackMan HQ and the US indoor golf team.
  • Build efficient operation processes including documentation in English.
  • Collaborate with US indoor golf team (3D renderings), HQ teams (product owners, support) and the sales team in Japan. 
  • Establish and manage a network of suppliers (sourcing of electronics, hitting matts, and other accessories in Japan) and TrackMan’s hardware stock in Japan.
  • Assist customers in setting up and operating TrackMan simulators.
  • Assist with TrackMan Range and TrackMan Baseball installations, as required.

Requirements

  • Fluent in Japanese and advanced business English (collaboration with US and HQ team).  Experience working with international companies is an advantage. 
  • Experience in operations with physical products (stock management, supplier management).
  • Ability to troubleshoot computer issues and cabling issues.
  • Ability to use required hand tools to secure and terminate wire/cables. Must be skilled and interested in manual work (e.g. interior build out).  
  • Attention to detail. Must provide timely response to issues and meet scheduled dates.
  • Must have a valid driver's license with a clean driving record.
  • Good understanding of basic AV and PC components.
  • Passion, drive, excellent work ethics also when working on your own at remote locations.
  • Understanding or playing golf is a plus.
  • Ability to travel domestically and internationally; domestic travel: greater than 50%; potential night and weekend availability.
  • Proficient in Microsoft Office Products: Excel, Word, Power Point, Outlook.

Join the home of a powerful sports brand and a one-of-a-kind technology

Our proprietary technology is based on expert knowledge about radar, computer vision, data and software engineering. Our solutions are developed by specialists who endlessly explore and challenge new technical boundaries. TrackMan’s blend of cutting-edge technology, sports and continued growth make our company an outstanding place to work. Our work culture is entrepreneurial, ambitious and rewarding as you get to collaborate with inspiring colleagues and interact with the leaders of golf, baseball and football. Based on a unique brand reputation, we are proud of working in close partnership with the top athletes, organizations and teams that rely on our technology to stay ahead of the race.

 

We are a Danish company founded, owned and managed since 2003 by three entrepreneurs with a strong passion for sports. Today, we have a global footprint with our headquarter located in Denmark (Vedbaek) and offices in New York, Phoenix, Poland and Tokyo. We are more than two hundred and fifty people worldwide, half of which work in Denmark where most hardware and software products are developed, tested and manufactured. 

 

Where innovation happens

At TrackMan, we know that great people make great products. We believe that teams thrive and innovation sparks in an atmosphere where people are encouraged to think for themselves, where everybody’s voices are heard, and where the best ideas prevail in the pursuit of the exceptional solution. This mix is what makes TrackMan an inspiring company – for our customers and our colleagues.

  

Share our Passion!

Applications are continuously assessed, so please send your application as soon as possible. 

If you have any questions please contact VP Sales & Marketing ASIA Akira Niwayama at +81-3-5244-9320.

If you got what is takes, apply today and join a company with great technologies, passionate colleagues, and great opportunities to grow.